(732) 791-3551 info@moistureflow.com

Privacy Policy

Privacy Policy

Privacy Policy
Last updated: December 24, 2024

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

By using our website or purchasing goods through our platform, you agree to the terms outlined in this Privacy Policy.

Who We Are

Our website address is: https://moistureflow.com. Moisture Flow® Manufacturing LLC is dedicated to providing high-quality products to improve home ventilation and prevent moisture-related issues.

What Information Do We Collect?

We collect information from you when:

  • You register on the site.
  • Place an order.
  • Enter a contest or promotion.
  • Respond to a survey or communication, such as email.
  • Participate in other site features.

When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information, or other details. You may, however, visit our site anonymously.

We also collect information about gift recipients to fulfil gift purchases. This information is not used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and gather data about visitors and visits to our website. Please refer to the “Do We Use Cookies?” section below for more details.

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

  • To personalize your site experience and provide product recommendations.
  • To improve customer service and respond to your inquiries more effectively.
  • To process your transactions securely.
  • To administer contests, promotions, surveys, or other site features.
  • To send periodic emails regarding your order or other products and services.

If you have opted-in to receive our email newsletter, we may send you promotions and updates. You can opt out at any time (see the “How Can You Opt-Out?” section).

How Do We Protect Visitor Information?

We implement various security measures to safeguard your personal information:

  • Your personal information is stored on secure servers and accessible only by authorized personnel.
  • Payment transactions are encrypted using Secure Socket Layer (SSL) technology.
  • We regularly update our security practices to protect your data.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser. Cookies help us:

  • Remember and process items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions to improve our website experience.

You can disable cookies in your browser settings; however, some site features may not function properly without them.

Do We Disclose the Information We Collect to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties unless necessary to provide services (e.g., payment processors or shipping providers). These partners are required to keep your information confidential.

We may also release your information when required by law or to protect our rights or the safety of others.

Ownership of Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas, you agree that we may use this information for any purpose without providing compensation or credit to you. All feedback becomes the exclusive property of Moisture Flow® Manufacturing LLC.

How Can You Opt-Out or Modify Your Information?

To modify your email subscriptions or delete your account information, visit your account settings. Please note:

  • You may continue to receive emails already in production.
  • We retain transaction details for record-keeping purposes.

Third-Party Links

Our website may include links to third-party sites. These websites have separate privacy policies, and we are not responsible for their content or activities.

Retention of Your Personal Data

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the changes.

Your Consent

By using our site, you consent to this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us: